Updated On: 25th Sep, 2024.

THIS PRIVACY POLICY IS AN ELECTRONIC RECORD IN THE FORM OF AN ELECTRONIC CONTRACT FORMED UNDER THE INFORMATION TECHNOLOGY ACT, 2000 AND THE RULES MADE THEREUNDER AND THE AMENDED PROVISIONS PERTAINING TO ELECTRONIC DOCUMENTS / RECORDS IN VARIOUS STATUTES AS AMENDED BY THE INFORMATION TECHNOLOGY ACT, 2000. THIS PRIVACY POLICY DOES NOT REQUIRE ANY PHYSICAL, ELECTRONIC OR DIGITAL SIGNATURE.
THIS PRIVACY POLICY IS A LEGALLY BINDING DOCUMENT BETWEEN YOU AND LONG DRIVE CARS (BOTH TERMS DEFINED ABOVE).
THIS DOCUMENT IS PUBLISHED AND SHALL BE CONSTRUED IN ACCORDANCE WITH THE PROVISIONS OF THE INFORMATION TECHNOLOGY (REASONABLE SECURITY PRACTICES AND PROCEDURES AND SENSITIVE PERSONAL DATA OF INFORMATION) RULES, 2011 UNDER INFORMATION TECHNOLOGY ACT, 2000; THAT REQUIRE PUBLISHING OF THE PRIVACY POLICY FOR COLLECTION, USE, STORAGE AND TRANSFER OF SENSITIVE PERSONAL DATA OR INFORMATION.
PLEASE READ THIS PRIVACY POLICY CAREFULLY. BY USING THE WEBSITE, YOU INDICATE THAT YOU UNDERSTAND, AGREE AND CONSENT TO THIS PRIVACY POLICY. IF YOU DO NOT AGREE WITH THE TERMS OF THIS PRIVACY POLICY, PLEASE DO NOT USE THIS WEBSITE. YOU HEREBY PROVIDE YOUR UNCONDITIONAL & IRREVOCALBLE CONSENT TO LONG DRIVE CARS FOR THE PURPOSES PRESCRIBED UNDER INCLUDING BUT NOT LIMITED TO PROVISIONS OF SECTIONS 43A, 72 AND SECTION 72A OF INFORMATION TECHNOLOGY ACT, 2000.
This Privacy Policy (the “Policy”) sets out how LONGDRIVECARS collects, uses, protects & shares any information that you give to us, when you use this website i.e. Longdrivecars.com including its m-application (the “Website”). LONGDRIVECARS is committed to ensure that your privacy is protected to all possible, reasonable and commercial extent, as your privacy on the Internet is of the utmost importance to us. Because we gather certain types of information about You in order to provide, protect, maintain and improve our services, We feel You should fully understand the Policy surrounding the capture and use of that information and solicit Your full attention towards it.

Our Notice for Privacy

Though we make every effort to preserve the user privacy, we may need to disclose personal information when required by law wherein we have a good-faith belief that such action is necessary to comply with an appropriate law enforcement investigation, current judicial proceeding, a court order or legal process served on our Site, or as required by law. We may also need to disclose the personal information to a third party for the purpose of delivery of the services to the users.
Your Information is safe & secured with us
The Site requests personally identifiable information when you seek a query from the Contact Us Tab on the Site and is subject to the Terms of Use. Such information may be used or requested to perform research, improve usability of the site, administer mailing lists or online communities, or other activities related to the services provided by the Site. This information may include, but is not limited to, person’s names, email addresses, location. The above mentioned data is collected by the Site only with the intention to conduct the business and for the facilitation of the correct and timely delivery of the products and improvement of the services. The collected data is preserved with the Site safely and is not sold/disclosed to a third party, whatsoever, beyond the terms of the privacy policy.
The Site’s primary goal in collecting personal information is to provide you, the member, with a potentially fulfilling experience. The information collected by the Site is protected by the use of appropriate technical and security measures to prevent unauthorized or unlawful access to or accidental loss of or destruction or damage to your information. However, it is brought to your notice that when you use our services or post on the Site, some of the Personal Information you share is visible to other users and can be read, collected, or used by them. You are responsible for such Personal Information you choose to submit in these instances.

Cancellation & Refund policy

Once Advanced Paid there is No Refund if Booking is Canceled by Customer Because that Car is Specially blocked for Customer and Takes No Booking in that Time If Customer didn't pickup Car before Correct Pick-up time, Booking will be Canceled Automatically. There is NO REFUND of Advance amount paid. We Suggest Customer to Visit the location atleast 1 (one) Hour before Pickup Time

WHAT DATA IS COLLECTED

LOCATION

We actively gather and use GPS location data from users of your mobile device-accessible location-enabled services. This information includes latitude, longitude, altitude, and the corresponding timestamp from your mobile device. By adding location-based features and relevant information, we hope to tailor our service offers. That is why we are collecting this data. We use this information, for example, to tell users where cars are available nearby you.
Your personal data is needed for some App functionality. In such circumstances, we might link the location data we've collected to other pertinent data we have on file about you, such as your device ID. It's crucial to remember that we only save this information for as long as it takes us to provide you with our services.
As long as their device permits it, they may withdraw their consent at any moment by turning off GPS or other location-tracking features. It is recommended that users consult the manufacturer's instructions pertaining to their device for additional advice on how to adjust these settings.
Customers can search available cars based on stored locations with ease thanks to our user-friendly application. With the help of this feature, users can easily find nearby cars and evaluate competing pricing offers.
We advise referring to the manufacturer's instructions that are particular to your device for more details or comprehensive instructions on how to adjust its settings.